Privacy Policy

Last updated: 5 October 2026

This policy explains what personal data The CapCut System collects, why we collect it, who we share it with, how long we keep it, and the rights you have over it. It covers the-system.co.uk, our live classes, our application and booking process, the emails and texts we send, and the coaching programme itself. We are the “data controller” for that data under UK GDPR and the Data Protection Act 2018.

Who we are

The CapCut System is operated by Young Media LTD.
Address: 61 Bridge Street
Contact for anything in this policy: products@youngmediauk.com

What we collect

Class registration. When you sign up for a live class we collect your name, email address and mobile number, whether you agreed to receive text messages, and whether you attended or watched the replay.
Application details. When you apply for coaching we collect your name, email address and phone number, and your answers about your experience, your goals, what's holding you back and your budget.
Booking and call details. If you book a call, we collect the time you choose, anything you add to the booking, and our notes on the conversation, including its outcome.
Payment details. If you join, payment is taken by our payment provider. We never see or store your full card number. We receive confirmation of the payment, the amount, your plan and your billing contact details.
Member details. When you join, we collect the answers on your onboarding form, your signed agreement (where there is one), your Discord username, and your progress and results if you choose to share them.
Messages. Emails, texts and direct messages you send us, and whether you open or click the emails we send you.
Usage and source data. Pages viewed, how you arrived (for example, which advert or link), your device type and rough location by country.
Referral code. If you arrive via a partner link, the referral code in the web address is stored in your browser for that visit so the right partner is credited.

Why we use it, and our legal basis

To run the live class you registered for, send you the link and reminders, and send you the replay. Legal basis: steps taken at your request.
To review your application and run your call. Legal basis: steps taken at your request before entering a contract.
To provide the coaching you paid for, including community access and support. Legal basis: performance of our contract with you.
To send you text messages. Legal basis: your consent, given by ticking the box when you register. Reply STOP to any text to opt out.
To send you emails about the programme. Legal basis: our legitimate interest in following up with people who have asked about it, or your consent where the law requires it. Every email has an unsubscribe link.
To credit our partners for the people they refer. Legal basis: our legitimate interest in paying our partners correctly.
To measure and improve our adverts and website. Legal basis: our legitimate interest in running the business efficiently, and your consent where cookies require it.
To keep financial records and meet our legal obligations. Legal basis: legal obligation.

Who we share it with

We do not sell your personal data. We share it only with the service providers we need to run the business, each of which acts on our instructions:

Typeform — our application and onboarding forms.
Calendly — call bookings and calendar invites.
AEvent and Zoom — registration for, and delivery of, our live classes.
GoHighLevel — our contact records, and the emails and text messages we send you.
Zapier and Google Workspace — moving your details between the tools above, and our internal records and reporting.
Revolut, PayPal and Whop — taking payments and, for some memberships, managing access.
Discord — the members' community, once you join.
Wistia — the videos on this site.
Netlify — hosting this website.
Meta (Facebook and Instagram) — measuring how our adverts perform, where that is switched on.

Members of our team, including our call team, see the details they need to do their job. Where a partner referred you, they may be told that you applied or joined so they can be paid, but not your answers. We may also share data where the law requires it, or with professional advisers such as our accountant.

Some of these providers are based outside the UK, mainly in the United States. Where data is transferred abroad it is protected by the safeguards the law requires, such as the UK International Data Transfer Agreement, the UK Extension to the EU–US Data Privacy Framework, or an adequacy decision.

Cookies and tracking

This site sets no advertising cookies of its own. Embedded video, form and booking tools may set their own cookies when you interact with them, and where advertising measurement is switched on, Meta may set a cookie to attribute ad performance. Links in our emails may record whether you opened or clicked them. You can block or delete cookies in your browser settings at any time; the site will still work.

How long we keep it

Class registration, application and booking data: up to 24 months from your last contact with us.
Member and payment records: 6 years after your membership ends, because tax law requires it.
Marketing: we stop emailing or texting you as soon as you unsubscribe or reply STOP, and keep only a record that you opted out, so we don't contact you by mistake.

Your rights

You have the right to:

ask for a copy of the personal data we hold about you;
have inaccurate data corrected;
ask us to delete your data where we have no ongoing reason to keep it;
object to, or ask us to restrict, how we use it, including objecting to marketing at any time;
withdraw consent at any time, where consent is the basis we rely on;
ask us to transfer your data to another provider.

Email products@youngmediauk.com to use any of these rights. We will respond within one month. If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Keeping it safe

Your data is held in the secure systems of the providers listed above. Access is limited to the people who need it, and accounts are protected by passwords and, where available, two-step sign-in.

Children

Our classes and programme are not intended for anyone under 18, and we do not knowingly collect data from under-18s. If you believe a child has given us their data, email us and we will delete it.

Changes to this policy

If we change this policy we will update the date at the top of this page. If the change is significant and you're a member, we'll tell you directly.